Privacy & Personal Data Protection Policy
At NTB Studio we are committed to ensuring the privacy, confidentiality, and security of your personal data under Chile's new regulatory framework (Law No. 21.719).
1. Data Controller
The data controller responsible for personal data collected via https://ntbstudio.cl/ is:
Official Data Protection & ARCO Rights Email: contacto@ntbstudio.cl
Jurisdiction: Santiago, Chile.
2. Collected Data & Processing Purposes
We collect only the essential data required to fulfill your software development inquiries and arrange business discovery meetings:
- Contact Information: Full name and email address.
- Project Details: Message or technical requirement provided in forms.
- Analytics Data (Subject to Consent): Anonymous or aggregated usage metrics to optimize website performance.
Legal Basis: Processing is based on your explicit consent granted when submitting form inquiries (Art. 14 ter Law No. 21.719) and pre-contractual requests.
3. Your ARCO+ Rights (Access, Rectification, Erasure, Opposition, Portability)
Under Chilean Law No. 21.719, as a data subject you may exercise the following rights free of charge:
Access
Know what personal data we hold about you.
Rectification
Correct inaccurate, outdated or incomplete data.
Erasure / Deletion
Request complete deletion of your personal data.
Opposition & Restriction
Object to processing or request temporary restriction.
4. Data Retention & Security Measures
Lead data is retained only for the period necessary to complete commercial inquiries and up to a maximum of 24 months from last interaction, unless an erasure request is received earlier. We implement TLS/HTTPS encryption, strict Supabase RLS policies, and principle of least privilege access control.
Want to exercise your privacy rights?
Send us an email stating your name, registered email, and the right you wish to exercise (Access, Rectification, Erasure, or Opposition). We will process your request within 10 business days.
Contact contacto@ntbstudio.cl